Returns & Warranty – ALLSAINTSSHOPUS
At ALLSAINTSSHOPUS, we want you to be completely satisfied with your purchase of men’s and women’s clothing. If your items don’t quite meet your expectations, our hassle-free return and warranty policy is designed to give you peace of mind.
Returns Policy
- 30-Day Return Window – You have 30 days from the delivery date to return your men’s and women’s clothing.
- Condition – Returned items must be in their original condition: unworn, unwashed, with all original tags and packaging intact.
- Process – To initiate a return, please contact our customer support team at support@allsaintsshopus.com with your order number.
- Refunds – Once we receive and inspect your return, a refund will be credited back to your original payment method. Please note that shipping costs may not be refundable.
Warranty Coverage
ALLSAINTSSHOPUS stands behind the quality of our men’s and women’s clothing. We offer a 1-year limited warranty (duration depends on the specific garment type).
Our warranty covers:
- Defects in materials or workmanship.
- Issues with seams, prints, or the integrity of the fabric.
Our warranty does not cover:
- Normal wear and tear, including fading or minor fabric imperfections.
- Damage resulting from misuse, accidents, or alterations.
- Damage due to improper care, such as incorrect washing or drying methods.
How to Claim
To make a warranty claim, please contact our customer support team at support@allsaintsshopus.com. Include your order number, detailed photos of the issue, and a description of the problem.
Warranty resolutions may include:
- A replacement of the men’s and women’s clothing item.
- Repair services or guidance on addressing minor defects.
- Referral to a local service provider for assistance.
Need Assistance?
Our dedicated customer support team is here to assist you. If you have any questions about returns, exchanges, or warranty claims for your men’s and women’s clothing, please visit our Contact Us page or call us at 609-670-4463.